There are significant advantages to buying a gas patio heater at factory direct over supply from traders, retail or DIY stores.
Latest technology
The factory will always be first to fit the latest technology to it's own models and brand. Following extensive testing at the factory the latest technology will have any flaws resolved and production process in place to manufacture the latest and the highest quality product. This is an ongoing commitment to the build and the manufacturing process. Since some of the components are generic and not manufactured at the factory, these generic parts are regularly tested and updated to ensure they are the best in design and function to meet the requirements of the latest models.
Branding is key to success.
Without doubt branding plays a vital and pivotal role in building a successful brand and quality products. The generic or sub brands of patio heaters are dominated by low quality stock with an emphasis on a cheap retail price ticket to attract budget shoppers and at the same time deliver a high margin to the trader. Most traders supply is from the local cash and carry or local job lot importer, these models will not carry any markings or logos and are generic unbranded budget imports.
Spare parts
Traders never supply spares for their models, the reason is they switch from the cheapest local source on a regular basis. By not maintaining a consistent supply there is no way of knowing what parts are fitted and batches of patio heaters will change many times over. Margin is the key factor, offering spare parts is not possible since they have no or little contact with the factory. See patio heater spares for details.
Support
Retail and traders of patio heaters rarely offer any support or any help lines for issues that might arise. They just don't employ skilled or trained staff with the knowledge to help and guide consumers on the different types of patio heaters. When things go wrong it's very much a case of walk away and do nothing or as we've seen time and time again most traders just disappear - read how to buy patio heaters.
Material used to manufacture
Factory patio heaters always use high quality material in the manufacture of their models and brand. By putting a brand stamp they are declaring who they are and very importantly what the product stands for. You will not find factory patio heaters with cheap tin or chrome burners fitted to their branded heaters. Why, see below how a tin or chrome burner fitted to generic units looked after just 1 year in the UK compared to a quality branded burner. Factory patio heaters will use quality parts and material in the manufacture, they have their brand name stamped on their patio heaters!
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